All our patterns and eBooks are digital downloads in PDF format. After your payment goes through, you will be given a link to download your PDF/(s) with the option of saving them to your Dropbox. The link will also be emailed to you. Please make sure you save the PDF/(s) you purchased either to your hard drive or any online storage service since the download links expire after 3 months. We are unable to store the files for you.

Due to the nature of PDF downloads we do not offer refunds on digital purchases. If you have any questions or concerns about your order please email us directly at jen AT sweaterfreak.com and we will be happy to help you!